1. Duration

We offer a 2-year warranty from the date of purchase for all custom-made window blinds and curtains.

2. Coverage

Our warranty covers defects in materials, workmanship, and manufacturing faults such as fabric flaws, faulty mechanisms, and stitching issues.
This includes defects like malfunctioning chains, cords, or any faulty hardware.

3. Exclusions

Damage caused by improper installation, misuse, accidental damage, or normal wear and tear is not covered.
Alterations, repairs, or modifications made by unauthorized third parties will void the warranty.
Damage caused by exposure to sunlight, moisture, or extreme temperature conditions is excluded.

4. Claim Procedure

To make a warranty claim, contact us at general@homeoutfit.co with the attachment of your invoice/cost estimate, a description of the defect, and photos if possible.
Proof of purchase is required for all warranty claims.

5. Repair or Replacement

If your claim is valid, we will either repair or replace the defective product at no additional cost.
If the exact material or style is no longer available, we will offer a comparable product as a replacement.