1. Eligibility

• As our products are custom-made to your specifications, returns are only accepted for defective items or if the product does not match your order.

• Non-defective returns due to change of mind, incorrect measurements provided by the customer, or color variations will not be accepted.

2. Time Frame

• You have 3 days from the delivery date to notify us of any defects or discrepancies in your order.

3. Condition

• The product must be returned in its original packaging with all accessories included.

4. Refund Process

• If a return is approved, we will offer a replacement, repair, or store credit. Refunds are processed through the original payment method within 10-14 business days.

5. Return Shipping

• For defective products, we will cover the cost of return shipping. For any other issues not caused by us, the customer is responsible for return shipping fees.

6. How to Initiate a Return

• Contact our customer service team at general@homeoutfit.co with your invoice/cost estimate attached and a detailed description of the issue.